shop46664 Store TERMS & CONDITIONS

Order Information
Order Confirmation
Changes To Your Order
Shipping Time Estimates
Tracking Your Order
Out-Of-Stock Items
Finding An Item
Care Instructions

ORDER INFORMATION

Q: Where does www.shop46664.com accept orders from?
A: We are able to accept orders within the 48 continental United States as well as Alaska and Hawaii. International Orders are accepted on a case by case basis. Your credit card does not get charged until the item is ready to be shipped.

ORDER CONFIRMATION

Q: How will I know if my order is confirmed?
A: If you provided a valid email address during the Checkout process, you will receive two emails after your order is placed. The first confirms the details of your order. The second email notifies you your order has shipped and contains your www.shop46664.com order tracking number.

Changes To Your Order

Q: Can I make changes to my online order?
A: Because we pride ourselves in processing your orders quickly and efficiently, once your order has been confirmed, we can no longer cancel or modify your order. Please see our return policy for additional information.

SHIPPING TIME ESTIMATES

Q: When is my order shipped?
A: Orders placed during regular business hours (Monday through Friday, 9:00 a.m. to 2:00 p.m. EST) are typically processed and shipped within two business day. Once an order has processed, delivery time depends on the chosen shipping method.

TRACKING YOUR ORDER

Q: How can I track the status of my order?
A: Your www.shop46664.com tracking number will be included in your shipment confirmation email. If you are registered at www.shop46664.com, simply Sign In with your Username and Password and go directly to the Order History section. Follow the link directly to the UPS site and enter your Danang and Stitch's Jeans tracking number. NOTE: It may take up to 24 hours before your tracking information is available online or call us at 1-323-278-3551 ext. 109.

GIFT ORDERS

Q: How do I place a gift order?
A: When placing your order, please select "Send This As A Gift" on the Checkout page. Price tags will be removed and a gift receipt will be included within the order box. You may also include a brief message that will be printed on the gift receipt.

OUT-OF-STOCK ITEMS

Q: What if I place an order and www.shop46664.com doesn't have the item in stock?
A: While we make every effort to maintain an ample supply of our stock, occasionally we run out of certain items. Out-of-stock items will be removed from your original order total and a revised total will appear in your shipping confirmation email. Unfortunately, we are unable to accept back orders at this time.

FINDING AN ITEM

Q: How can I find an item I saw at a www.shop46664.com Retail Store?
A: If you need help locating a Retail Store item, please call 1-323-278-3551

CARE INSTRUCTIONS
Q: How should I care for my www.shop46664.com products?
A: To fully enjoy your new www.shop46664.com products, make sure you read the item's label and follow the care instructions. Here are a few more tips for keeping your items looking their very best.

For Dark Denims: Add 1/2 cup of white vinegar to the water when you wash your jeans for the very first time. This helps to set the dark dye in the fabric. Always wash denim inside out, zipper up, to prevent excess wear and delay fading.

For Ribbed Knits: To maintain an item's original shape, wash it in cold water and dry flat. To shrink the item, wash in warm water and dry in hot air.

For Silk Screened Items: Wash items inside out, and lay flat to dry or dry using cool air. Use fabric softener to keep the items soft.

For Items Decorated With Rhinestones Or Glitter: Follow the same instructions for Silk Screened items.

SHIPPING TERMS

Shipping: All orders ship via FEDEX and/or UPS for increased security and shorter transit times. Free Shipping Offer is only for delivery within the Continental USA. You can also choose NEXT DAY, 2nd Day Air, or 3 Day Express Saver at an extra charge. Saturday delivery is available upon phone request only.
There are two options availble for Free Ground Shipping; Home is to a residence and Ground is to a business location.
Sorry but shipping to Hawaii and Alaska: 2nd Day Air is the only option. WE DO NOT SHIP TO A PO BOX ADDRESS.

If you are making an exchange or a return, we make it easy. Please follow these instructions or call us at 1-323-278-3551, between 9 a.m. and 5 p.m. PST, Monday - Friday, for our easy walk-through procedure.

Office Hours/Order Processing : Monday - Friday, 9 a.m. - 5 p.m. Pacific Standard Time. ORDER PROCESSING MAY TAKE 24-48 HOURS. All EXPRESS PACKAGES and orders with a different ship to address and/or a value over $300 MUST SIGN for the package to be released..

Exchanges:  All orders need prior authorization and a claim should be made within the first 14 business days after you receive the goods, this will allow shipping time to make the 30 day return policy. When making an exchange the outgoing shipping is free, excluding express shipping! We only ship exchanges FREE within the continental USA! Hawaii or Alaska have an approximate $30.00 shipping fee for any exchange.

Return Authorization: To obtain a return authorization number you can reach us via e-mail (above), via live chat (above) or contact our customer service department at 1-323-278-3551 ext. 109 between 9 a.m. and 5 p.m. Pacific Standard Time, Monday - Friday. Once you obtain the RA number, write that on your receipt and on the outside of the box. Lastly, make a note on your receipt letting us know if you are returning or exchanging. If you are exchanging please indicate what you would like as a replacement piece.

Returns: All Merchandise must be returned within 30 business days of the date you received the item. You must ship back to us with a method that has a tracking number such as UPS, FedEx or U.S. Postal Service with Insurance coverage. All items must be accompanied by a receipt. Merchandise must not be damaged, worn, washed, soiled or torn. ALL CLOTHING MUST BE RETURNED WITH THE TAGS ATTACHED. Your account will be credited for the merchandice within 24-48 hours after we inspect the goods. All customers returning merchandise after 30 days will be given a store credit only which in turn they can make an exchange for a different size, style, item or color. You are responsible for returning the merchandise to us in a timely manner. All orders on Sale or ordered with a discount code can only be exchanged with other products.

Return Authorization: To obtain a return authorization number you can reach us via e-mail (above), via live chat (above) or contact our customer service department at 1-323-278-3551 ext. 109 between 9 a.m. and 5 p.m. Pacific Standard Time, Monday - Friday. Once you obtain the RA number, write that on your receipt and on the outside of the box. Lastly, make a note on your receipt letting us know if you are returning or exchanging. If you are exchanging please indicate what you would like as a replacement piece.

International: We do ship overseas; however, international order will be responsible for all shipping costs, including taxes and duties. Shipping time averages around 3-10 business days. Shipping costs for one item is: $35.00, 2 items: $45.00, 3 items: $50, 4 items or more will be determined after the order is placed. Once your order is shipping we will e-mail you your tracking number. Moreover, we ship these packages regular USPS postal service. We recommend that you contact your local postal service if you do not hear from them or receive your package within the 10 business days. We do not accept returns or exchanges on international orders.

Credit Cards: Please make sure that you enter the correct Bill to address; this is where you get your bills/statements. We do not ship to a PO Box address.

More Questions?
If you have any questions, please call us at 1-323-278-3551 ext. 109 or e-mail us.